Forum Discussion

madebyqq's avatar
madebyqq
2 years ago

game stuck on endless loading screen (only work when offline)

Hi,  I haven't play the sims 4 for months and decided to re-download the game back but i am facing this problem where my game will forever be stuck at the first loading screen. I am playing on EA Ga...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@madebyqq  Please uninstall Logitech G Hub, which is apparently trying and failing to update.  It may also be trying to work with Sims 4, specifically coordinating your RGB lighting with the game, a feature that was released a couple years ago.  Point is, uninstall the software, and if it works, reinstall a fresh copy and test again.

madebyqq's avatar
madebyqq
2 years ago

Uninstalled it, but still doesn't work ☹️ 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @madebyqq  Then try again and see what new error you get, if any.  The information you posted last time was enough.

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