Game super laggy even with vanilla game
sherai95 Please try changing the two settings listed in this post from bibliomak:
Sims 4 Crashing/Freezing/Lag, Surface Pro 3/7 | EA Forums - 11836525
I don't think I've seen your particular Surface model affected by this issue, but this is an easy test.
Your dxdiag lists a large number of crashes of the graphics driver, which could be due to issues with the settings you'd be changing. But if that doesn't help, the next step is to do a clean uninstall and reinstall of the driver. Here's how:
Microsoft doesn't provide a standalone graphics driver for most (or maybe all) Surface laptops, but you can simply run the driver package and let it skip anything that's already up-to-date. The idea is, it should install the missing driver but not break anything else in the process. The driver package is here:
https://www.microsoft.com/en-us/download/details.aspx?id=102924
And to reiterate what's in the guide, you'd download this driver package first, then take your computer offline and DDU the driver, then stay offline while you run the driver package. The idea is that you're installing manually rather than letting Windows do it for you.
