WoohooJuiceSim Out of curiosity, does the entire PC lose internet access, or is it only Sims 4 that can't connect in DX11 mode?
Please also run a couple of basic checks of your Windows system files:
- Click Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, click Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, open Windows Settings > Update & Security, and click the box to check for updates. If any install, restart again afterwards.
