Game Won't Launch
Everytime i try to launch my sims 4 game it takes me to the EA loading screen but never actually launches the game. Ive tried everything i could think of but nothing works.
Forum Discussion
@hopestyles1 If you open the EA App first, then press Play within the App's game library, does Sims 4 open? If not, do you see an error message, and what does it say?
If you can't launch Sims 4 from within the App, please try playing in a clean user folder, as a test. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't work either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
thank you so much helped me a lot, I couldn't find anything to help me but this was my problem. you made my day
