Game won't launch/

OrionSkybourne1​  I didn't realize you'd posted again after replying to your old thread.  In the future, you can always add onto an older thread if your new issue is related, for example crashing vs. not being able to play at all.

Does it help to delete Options.ini?  What about switching back to DirectX 9 mode?  I realize that the whole point of the original thread was that you didn't want to use the default graphics options, but having to do so would be better than not being able to run the game at all.  So please test and let me know.

Oh no. This is completely different. The graphics issue has been resolved for weeks now. But after the recent update. sims 4 won't launch at all from the EA app.

OrionSkybourne1​  Then please try a clean Sims 4 user folder, again, to make sure nothing in that folder is getting in the way.  If that doesn't help, please post a new dxdiag.

So, I tried a clean sims 4 folder, but it just loads me back to the Ea app after a briefly preparing then loading. Here's my new dxdiag.

OrionSkybourne1​  Please try playing in a new admin Windows account.  Make it local, as in, don't link it to your Microsoft account or any email address.  You'll be able to (try to) open Sims 4 without reinstalling anything, but your user data won't be available.  That's fine for the purposes of this test.

If this doesn't help, please let me know whether Sims 4 is currently installed on the internal or external drive, and if the latter, whether the external has any other data on it you wouldn't want to lose.