Weeks ago, I was having trouble getting my game to update properly after already updating it successfully once and wrote a post on here about it. I was instructed to do a clean uninstall for it and that helped the update notification go away, but now my game won't launch. It's been months since I've been able to play and I've never had this problem. I've tried every fix I know and others suggested to help and I really don't know what else I can do. I'm attaching the dxdiag below, if anyone can help me that would be great.

im having the exact same issue. cant launch sims 4 at all, delete any and all broken, duplicate, corrupted files/cc/mods etc and it still wont launch. the only thing thats changed is the message that i get after an unsuccessful launch about it being EA's issue from their end now doesnt pop up. quite a slap in the face to be frank. this also happened to me after downloading new cc and mods but i have really cleaned out my folder. no more issues from my end. ive troubleshooted in about 10 different ways!

I was playing fine last night—I removed mods, repaired and cleared cache files and still nothing.

Having this problem currently but I think it’s because of tomorrows base game fixes and updates.

Game won't launch | EA Forums

8 Replies

HollownessDevour
Seasoned Ace
2 days ago
I honestly kept clearing cache, repairing, had mods removed, but then tried removing save files, for a clean opening. I have everything backed up so I wasn't worried I'd lose anything. Once it opened successfully, I closed re-introduced my mod and save file folders then tried again.
I cannot say for sure "one" specific thing worked, more that, I just kept trying, repairing (I swear I repaired over a dozen times), clearing/removing files (to at try to at least open as a clean game), and restarting my computer till it worked. And I just bought this computer this year so it shouldn't be a hardware thing.
But for every time I removed a file folder or delete cache files, I'd do a repair just in case too. With a full PC restart every few tries.
beccacherry28
Newcomer
2 days ago
How did you fix it? I am having the same issue! It is really frustrating!
HollownessDevour
Seasoned Ace
2 days ago
I finally got in!
HollownessDevour
Seasoned Ace
3 days ago
I was playing fine last night—I removed mods, repaired and cleared cache files and still nothing.
knifemeoh
Seasoned Newcomer
3 days ago
me tooo </3
tanisha754
Seasoned Newcomer
3 days ago
I'm having the same issue.
Agmolly210
Rising Traveler
3 days ago
Having this problem currently but I think it’s because of tomorrows base game fixes and updates.
crybblid
Seasoned Newcomer
3 days ago
im having the exact same issue. cant launch sims 4 at all, delete any and all broken, duplicate, corrupted files/cc/mods etc and it still wont launch. the only thing thats changed is the message that i get after an unsuccessful launch about it being EA's issue from their end now doesnt pop up. quite a slap in the face to be frank. this also happened to me after downloading new cc and mods but i have really cleaned out my folder. no more issues from my end. ive troubleshooted in about 10 different ways!