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comiccupids's avatar
comiccupids
Newcomer
2 hours ago

Game Won't Open

Every time I click the play button, the 'preparing game' message shows up, but after like 1-2 minutes, it just puts me back on the EA screen. No error message pops up after the EA screen comes back up. 

It started happening on 4/14. I play every day, but before I play, I always download a few mods. On 4/14, my game wouldn't open, so I updated my mods, but that didn't work. Then, I deleted all the mods I downloaded that day, but my game still won't open. I still have all my other mods, though.

1 Reply

  • I’m experiencing the same issue on Mac. When I click Play, the preparing game message appears, then after 1-2 minutes the EA App reopens and the game never launches. No error message appears.

    This started today, even though the game worked fine yesterday. I don’t use mods, only base game and expansions, and I tested with a clean Sims 4 folder. I have tried reinstalling the game and EA App, clearing cache, and granting permissions, but nothing worked.

    I’ve been playing for 20 years and really hope this gets fixed soon.