games missing from my library

I saw that my ea app says I  have had some games removed from my library.  When I first logged in, the sims 3 was gone.  It said it had been removed, along with sims 4 digital deluxe.  So I restarted my computer and it shows sims 3 is now there, but although in my library it says I own digital deluxe it is not an option in my add ons, and I can only play standard edition.  It said it was removed by me (it wasn't), and I want to know if anybody has any idea how i can get it back?  

Thank you