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loyalktty This is another crash of the graphics driver, which isn't a great sign given you've already reinstalled the driver. But the problem could be something else on a system level. So please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Go back to the HP website and let it check for newer drivers (overall, not just graphics) for you. When it's done, DDU and reinstall the graphics driver again, then try again to play in both DirectX 9 and 11 modes. If you get more crashes, look for new Reliability Monitor errors. LiveKernelEvent 141, what you're seeing now, is a video driver timeout; the other info isn't as relevant.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.
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