Hi Pointless06451 halfidentity WendyFallenAngel
what platform are you all on ? Mac or Windows ?
Please post your specs.
If you are a mod user (even if disabled), try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
Hi crinrict
I am using Windows 11 Home.
I followed your instructions. This time it didn't happen immediately after the first time switching between live- and build mode. But after a few minutes normally playing a scenario from the main menu, it reoccured with the mode switch.
There is already a lastUIException.txt file in the new "The Sim4" folder. Don't know if this is useful to you. I attach it anyway.
You can't upload exception files. You need to c/p the content.
Which issue did you have again ? The crashing or the GUI disappearing ?
I am also using Windows 11 and have followed all the steps you suggested, as well as deleting cache files etc,
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