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Anonymous's avatar
Anonymous
10 years ago
Solved

Help me! What ports do I open to play online via PC

Hi!

I've had The Sims 4 for quite a while, but I'm wanting to now take my game online for the first time.

However, I haven't been able to connect to the internet inside the game, and I've checked everything like the firewall etc. The only thing I can put it down to is the fact that I'm trying to connect via my university's wifi. There's the issue of ports, which I am pretty much clueless about. The EA website told me to open UDP 443, and TCP 80, 443, and 8080. I left it a day to give the system some time to update, but when I opened the game tonight and tried to connect, I had no luck, again!

I will try connecting the game when at home over the Easter break, but I spend most of my time living in university accommodation, and so would love to be able to connect the game while I'm here.  No better way to avoid assignments then by playing Sims, right? 

  • @Melzords Hey, if you're on your university's wifi you'll probably want to talk to the network administrator there. 

    Different networks will have different policies, but I'd imagine that some have gaming connections restricted. If you mention that the online integration for the Sims 4 is relatively minimal (as opposed to something always-online like an MMO) perhaps they can help to get you online. 


    Thanks and good luck. 

2 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @Melzords Hey, if you're on your university's wifi you'll probably want to talk to the network administrator there. 

    Different networks will have different policies, but I'd imagine that some have gaming connections restricted. If you mention that the online integration for the Sims 4 is relatively minimal (as opposed to something always-online like an MMO) perhaps they can help to get you online. 


    Thanks and good luck. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Thank you, that's great.

    I'm going to write to our Information Support Services, and they should be able to help somehow.

    Thanks again!

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