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jpkarlsen
7 years agoHero (Retired)
So the saves folder is empty? Please check recycle bin to see if something is there.
Also do a search for the Sims 4 to see if there is such a folder elsewhere on your drive.
jpkarlsen
7 years agoHero (Retired)
In that case I can't help any more. It is impossible to say what might have happened as we have ruled out known causes. Unless you have a backup elsewhere you will need to start over.
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