Forum Discussion
jpkarlsen
7 years agoHero (Retired)
So the saves folder is empty? Please check recycle bin to see if something is there.
Also do a search for the Sims 4 to see if there is such a folder elsewhere on your drive.
jpkarlsen
7 years agoHero (Retired)
In that case I can't help any more. It is impossible to say what might have happened as we have ruled out known causes. Unless you have a backup elsewhere you will need to start over.