My game started crashing within 48 hours of installing Get Famous. Sometimes it blue screens me and sometimes it crashes to the desktop. It NEVER did this before the expansion. I tried deleting my save and starting with a new one but it didn't work. I tried playing in windows 7 compatability, windows 8 compatability, but it still crashes. What is going on? It runs for maybe 30 seconds before crashing!
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.
Here is my dxdiag.
Your Graphics driver is more than 2 years old. Visit nvidia.com to upgrade it.
When I try to update it, it tells me it is already up to date.
I was able to update the driver but my game is still crashing.
@ericaricher
If you have any mods move the mods folder to desktop. Delete localthumbcache.package file and fix game in Origin. If you don't have mods fix the game also.There is EA Python script corrupted in game files.
But after reading your DxDiag I think that you probably have also a problem with yours Windows Defender.
Have a look here
https://helpdeskgeek.com/windows-10/what-is-msmpeng-exe/
I have 0 mods. I repaired my game in Origin and turned windows defender off to play, but it still crashed.
Please post the contents of your latest lastcrash.txt file. You can NOT attach this file so copy and paste the contents in a spoiler tag (Yellow icon in compose window).
Last crash text.
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
Community Manager
