Help my sims 4 won't even launch ;-;

oliviamay200  Your new dxdiag shows the same Sims 4 crashes due to the Intel graphics driver as the old one.  So please set the Nvidia Control Panel to always use the Nvidia GPU.  (This is just a test; you wouldn't want to keep this setting permanently.)  Under Manage 3D Settings > Global settings, choose the high-performance Nvidia option, right near the top.  Restart your computer and try again to play.

If the game still doesn't work, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

Look for an error that happened at exactly the time of your most recent attempt to play.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.