Forum Discussion
HollowaysUnit78 Have you forced the game to run in DirectX 9 mode? I ask because your dxdiag shows the game is using DX9 mode, but it wouldn't be by default. And the clean folder should have reverted the in-game setting if that's what you used. So if you've forced DX9 mode in the EA App, please remove that.
If that doesn't help, please try forcing the game to use your laptop's Nvidia graphics card and its integrated graphics chip in turn. Right-click the desktop and select the Nvidia Control Panel, then Manage 3D Settings > Global settings, and choose either the high-performance Nvidia card or integrated graphics, whichever you're testing. (This is the most efficient and reliable way to test.) You'll want to revert to letting the system decide when you're done, but for now, let me know whether one works better than the other.