Help! Sims 4 won't install on mac

i am downloading yosemite as we speak should this work? i am running snow leopard

ive just spoken to EA and this guy is right snow leopard laptops wont run sims 4 but at the moment if you go into your app store you can downlaod yosemite which will allow sims 4 to work!

@HollyClarex

I wouldn't provide Mac help if I didn't know what I was talking about 😉 It does state very clearly in the system requirements that the game requires OS X 10.7.5 or later - http://www.thesims.com/en_GB/mac#mac-requirements

yeah turns out i should learn to listen to people. i dont even know how to work my mac im *

i mean that when i click download nothing really happen

@sarasahal

Go to Purchases in the top of the App Store window. Is the download showing up there? It will be a big download and may take hours depending on your connection speed.

finally it starts to download , i hope i can install the sims 4 after it finish downloading

@sarasahal 

Let us know how you get on 🙂

of course , it's just taking too long

@sarasahal

Yep, it's a BIG download. It will then take a while to install and then your Mac will restart a couple of times. Whatever you do don't unplug it or force it to shut down while it's installing. Just be patient and let it do it's thing 🙂