Help!! unable open Sims 4 because Video Card

Hi, guys 

This is information:

My System is Hp Compaq Ultra Slim dc7800

My Card is Intel Q35 Chipset Family

My Chip type: is Intel(R) GMA 3100

My concern, I want to buy right video card fit for this sims 4 able play game; However, i am so afaird don't want get wrong video or not fit or waste money Which one is right one video card?  Please look:  My Hp Compaq ultra slim dc7800 and scroll down find "graphic"..

Note: (Ultra Slim Desktop T Abbvr-USDT)

Thank In Advance,

Tiff

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

It's easier to check with that info but your card/chip is most probably to low.

Not sure if you can upgrade that kind of machine.

Here to: http://pastebin.com/5dgfL4HB

What is it?

http://pastebin.com/cSY7Lezq Heey please i have the same problem? Can i run the game or not? ☹️

You both have an overall weak system and while CPU and RAM meet minimum specs, the graphic chip does not. It doesn't have any dedicated memory.

@MrsBeLuv I would look into something new since CPU and RAM are right on minimum specs so once you start adding stuff, you won't be happy

@eshasakkary Your CPU is better and you have more RAM but the chip is still to low. Do you have a desktop or laptop computer ?

Thank you 😕mileyhappy:

Please let me know when you find best cpu and ram right on minimum specs. Best deal low price 100 to 250

You need to do your research on getting a new computer yourself but for $100 you won't get a computer that can handle games.

I'm  having the same issue. Could you please check if it can be solved?

Thank you so much!

http://pastebin.com/UJpHTpLX

Hi @shyshiii, 

I'm afraid your chipse/graphics chip t is not compatible with the game.