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No readings came up on the window so i went into All Problem Reports and found this, only problem is it might not be the right one. This problem has been happening for a while now so it could be.
Here it is:
Source
The Sims™ 4
Summary
Stopped working
Date
07/09/2014 15:31
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.0.671.10
Application Timestamp: 54096859
Fault Module Name: TS4.exe
Fault Module Version: 1.0.671.10
Fault Module Timestamp: 54096859
Exception Code: c000001d
Exception Offset: 01a53a08
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 6153
Additional Information 1: a72a
Additional Information 2: a72a9c7e0337d2737dbb07493223bd05
Additional Information 3: 6c50
Additional Information 4: 6c5097de823a3e51b660ece130907599
Extra information about the problem
Bucket ID: 8a3de26f558b880d4e8818485d92eb5c (73499344463)
Is that the newest one ? Seems that's from a while ago.
Did you try renaming the user folder: http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
- Anonymous12 years ago
Thats the thing, my Electronic Arts folder is empty. I have tried reinstalling multiple times but it is still empty.
- crinrict12 years agoHero+
Did you try everything listed in the FAQ
Game doesn't start
The game never worked
- Start Origin and the game as administrator
- Use ccleaner to clean your registry.
- Delete the Origin cache files.
- Check your hardware, esp. chkdsk, to make sure your hard drive doesn't have any issues
- Make sure your antivirus software/firewall are not blocking the connection. It's not always enough to create an exception especially if the program has already blicked the game. Check your firewall/antivirus software's manaul on how to proceed. Comodo Firewall seems to be notorious for blocking. Add the following programs to your exception list: authorizationUI, TS4.exe, Origin.exe
- Start the game in windowed mode. If the game runs, lower all settings and put it back to full-screen mode.
- Eliminate issues with Origin
- Deactivate Origin ingame
- Reinstall Origin and the game and make sure they are on the same drive, preferably c:
- Repair the game through Origin
- Clean Boot your PC
- Play in offline mode
- Make sure that you don't have programs that have a known conflict with Origin
- Update your graphics drivers.
- VPNs can lead to potential conflicts with the game
- Make sure your computer fulfills the requirements of the game.
- Make sure your Windows is updated
- Make sure the game is updated (Right-click on the Game in Origin and choose Search for Updates).
- Network Troubleshooting:
The game suddenly doesn't start anymore
On top of the things above you can also try this
- Reset your user files
- Deactivate newly installed programs
- 12 years ago
ive posted this in a few threads now. i truly hope it works. I think I just got lucky.
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