Hello, I have previously purchased the Island Living and Seasons packages for Sims 4 from epic games. I installed the Epic Games launcher and connected it to my EA account and played the games on sale. Now, just 1 hour ago, I still cannot connect the Sims 4 Discover University package to EA. When I disconnect and reconnect my connection to Epic Games in EA, it connects. I collect all of them in Sims 4 but it does not appear in EA. I was able to download this question.
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1 Reply
- EA_Solaire
Community Manager
Hey there aycacokmutsuz
We'll need the live support team to look over your account details to make sure everything is properly linked so you can access your packs- this isn't something we can look over on the forums as we can't access your account details.
Please submit a help request here to speak with live support on this.
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- EA_Cade8 months ago
