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Ivifroldan's avatar
Ivifroldan
New Novice
20 hours ago

Households won't load no matter what I try

Hi, after the last update (December 2, 2025), I have been unable to load into my households, once I click on them, the game goes into a loading screen for it to redirect me back to the households map. I tried various solutions, removing mods in batches and seeing if there was a broken one, deleting the cache, and verifying the game files, but none of them worked. Eventually, I decided to remove all of the mods to see if the save file would load without them, but still, it wouldn't load. I checked around the internet, and all the people who had the same problem as mine solved it after finding a broken script mod, but like I said, I no longer have mods enabled. 

Perhaps someone can give me a solution; I'll keep looking forward for solutions. 

updates

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 hours ago

    Ivifroldan​  Verifying the files through Steam is the same as repairing through the EA App, so you covered that part.  As for your old save, are you willing to share it?  EA is still looking for broken saves, and a few of us have been poking at them as well to see if we can find a pattern.

    If you're willing to share this save, please upload it to a third-party filesharing site (Google Drive, Dropbox, etc.) and either post the link here or send it to me via PM.  If you use Google Drive, make sure that "anyone with the link" can view it.  I would like to pass the save along to EA but wouldn't share it outside of that.

  • Ivifroldan's avatar
    Ivifroldan
    New Novice
    3 hours ago

    okaay... I tried a new save and it indeed load up, I hope my save file isn't corrupted... I'll try to see if I can create a new sim on the problematic save to see if anything changes. 

  • Ivifroldan's avatar
    Ivifroldan
    New Novice
    3 hours ago

    Yes, I removed the entire mods folder and entered the game for it to create a new one (I still haven't placed them back). I did not repair the game because the EA app won't let me since I own the game on Steam, the only option I have is to verify the game files. Now, I tried loading onto an unplayed household and it just goes onto an infinite loading screen, I must have waited for 20/30 minutes and nothing changed. I'll try a new save now to see if anything changes. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 hours ago

    Ivifroldan​  Did you remove the entire Mods folder, AND repair the game afterwards?  If not, please do so now.  And if the first household you choose doesn't load, try a different one, preferably one you've never played before.  Please try a new save as well, for comparison's sake.

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