how can i download sims from a old broken computer to my new one
the issue I have is my old computer broke and we cant get it fixed is there anyway I can get my old sims or even households back from that computer
Forum Discussion
@kaid00
If you can still boot the old computer, you can recover your saves and library and transfer them to the new computer.
Go there to Documenty> Electronic Arts> the Sims4 folder.
Find the following folders in this The Sims 4 folder: Saves and Tray
Save them to flash drive or send them to the cloud.
Download them to a new computer
Then find The Sims 4 folder in Documents> Electronic Arts on your new computer.
Delete the Saves and Tray folders from this folder and paste those transferred from your old computer in their place.
If you can't turn on your old computer, there's nothing you can do
I don't work for EA
If you can still boot the old computer, you can recover your saves and library and transfer them to the new computer.
Go there to Documenty> Electronic Arts> the Sims4 folder.
Find the following folders in this The Sims 4 folder: Saves and Tray
Save them to flash drive or send them to the cloud.
Download them to a new computer
Then find The Sims 4 folder in Documents> Electronic Arts on your new computer.
Delete the Saves and Tray folders from this folder and paste those transferred from your old computer in their place.
If you can't turn on your old computer, there's nothing you can do
I don't work for EA
