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danidejar's avatar
2 years ago
Solved

How to get Sims 4 Digital Deluxe Upgrade bought on Steam into the EA app

I bought the Digital Deluxe Upgrade for the Sims 4 on Steam, as well as some other DLC. I also bought some DLC physically from Walmart. The code to redeem the Walmart purchases needed to be entered i...
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @danidejar  Yes, in your second screenshot, the EA App is definitely trying to install the base game along with the add-ons.  Do you have two copies of Sims 4 listed in your App game library?  If so, have you checked Manage add-ons for the other one, and do you see a Download option there?  You might also try clicking DLC (or add-ons, I never remember) at the top of the main Sims 4 page and finding your packs on that list, then downloading from there if possible.

    I would say though that the best option of all would be to get a refund from Steam and purchase everything through the EA App.  While I'd prefer using only Steam to using only the EA App for a given game, the tie-in between the two is significantly more irritating than any single game launcher.  Dealing with just the EA App is better than dealing with both even when everything is working properly.

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