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karebare96's avatar
2 years ago
Solved

I can not start my game Sim

I have not been able to play Sims 4 for a while now. When I start it gives me the error "Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try ag...
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @karebare96  The LiveKernelEvent 144 is a crash of the USB 3 driver.  It's not necessarily serious at all—I've seen two on my desktop, and they were fixed by unplugging my USB headphones and restarting the computer.  You could try the same, and it's a good idea to do so, but I doubt this is the reason Sims 4 isn't working.

    Please try a repair install of Windows:

    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    This shouldn't delete your data, but if you get to step 13 and are NOT asked to keep personal files and apps, back out and start over.

    When testing Sims 4, make sure you're using the new Windows account just to eliminate as many sources of interference as possible.

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