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acsian's avatar
acsian
Seasoned Newcomer
9 months ago
Solved

I cannot close the game

I was playing regularly then pressed the manage worlds option. I'm now stuck in an infinite loading screen and anything I do to close the game or shut it down has not worked. Any suggestions are helpful thank you.

  • acsian  If you're somehow still stuck (or just for next time), click ctrl-alt-delete, choose the Task Manager, and kill the game.  If you can't see the Task Manager, click ctrl-alt-delete and Sign Out, which will boot you to the Windows sign-in screen and close all running user-mode programs.

    Let me know if your game runs into further trouble.

3 Replies

  • acsian  If you're somehow still stuck (or just for next time), click ctrl-alt-delete, choose the Task Manager, and kill the game.  If you can't see the Task Manager, click ctrl-alt-delete and Sign Out, which will boot you to the Windows sign-in screen and close all running user-mode programs.

    Let me know if your game runs into further trouble.

  • 02lydia20's avatar
    02lydia20
    3 months ago

    hey, i know its been months, but i did this because my game would not close no matter what, so i did the task manager thing, where i closed out if it, but now i cant play it again. it said try reinstalling but my computer said it is already installed, but i cant play it, and tips?

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