Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.72.28.1030What expansions, game packs, and stuff packs do you have installed? Seasons, Get together, Island Living, Cats and dogs, City living, Jungle Adventure, Parenthood, Vampires, Tiny living, Moschino, Perfect PatioSteps: How can we find the bug ourselves? this issue could just be related to my game. In build and buy modeWhat happens when the bug occurs? I am unable to select and eyedrop objects in the catalogueWhat do you expect to see? I expect to select objects like normalHave you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? Nonothing to upload

I think this might be mod-related, I've heard that Better BuildBuy and Expandable BuildBuy mods need to be updated, and the symptom of having them out-of-date is that you're not able to grab objects from the catalog.

Hi! I'm having the same issue in my game after the bunk beds update. I was wondering if you have found the solution to this problem. I'm the builder type of player, so it's driving me mad ☹️

I had the same problem, it was fixed after I deleted the expandable catalog mod. Edit By Crinrict: removed formatting for better readability

Yeah, I have no mods now and I already tried everything in the comment above... I never had any of these mods, so it's not that, unfortunately... [Posts merged by CM]

Hi @KatieMax34 Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199 You won't loose anything. Just make sure to not delete any files and make a backup. After renaming, repair your game by right clicking on the game in Origin. Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back. Options.ini (or just re-set all your settings manually) Tray Folder Screenshots/Videos/Custom music Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it) Custom content like clothing, hair, skins, make up .... ConfigOverride, if you have your own configuration files. Mods (one by one, making sure they all still work) The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

I can't select or eyedrop objects in B&B mode

11 Replies

crinrict
Hero+
5 years ago
Hi @KatieMax34

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

Options.ini (or just re-set all your settings manually)

Tray Folder

Screenshots/Videos/Custom music

Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)

Custom content like clothing, hair, skins, make up ....

ConfigOverride, if you have your own configuration files.

Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Rimma_Song
5 years ago
Hi! I'm having the same issue in my game after the bunk beds update. I was wondering if you have found the solution to this problem. I'm the builder type of player, so it's driving me mad ☹️
crinrict
Hero+
5 years ago
@Rimma_Song Any mods in your game ? Have you tried the suggestion above already ?
SimGuruNick
EA Staff (Retired)
5 years ago
I think this might be mod-related, I've heard that Better BuildBuy and Expandable BuildBuy mods need to be updated, and the symptom of having them out-of-date is that you're not able to grab objects from the catalog.
Rimma_Song
5 years ago
Yeah, I have no mods now and I already tried everything in the comment above...

I never had any of these mods, so it's not that, unfortunately...

[Posts merged by CM]
crinrict
Hero+
5 years ago
@Rimma_Song No mods at all or just not the ones listed ?

Did you still have the same issue on a new save without anything added back ?
Rimma_Song
5 years ago
I had MCCC and , but I deleted them and cleared my game completely, there are no traces of them. And yes, I do have this issue on a new save without anything added to the game.
crinrict
Hero+
5 years ago
@Rimma_Song could you zip your entire user folder and upload that to google or onedrive and pm me the link
PyroBetaa
5 years ago
I had the same problem, it was fixed after I deleted the expandable catalog mod.

Edit By Crinrict: removed formatting for better readability
CharuMTC
5 years ago
I got the exact same issue and I'm also a builder. It is absolutely driving me mad! Is yours already fixed or not?