I can't update sims 4
I opened origin to play sims 4. But the play button wouldn't highlight since outdoor retreat came out. And now it says that there is a game update available. And I'm clicking the update now button but...
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This is really fustrating! I deleted all the cache files, but the Sims 4 still wont allow me to play or update. I even double checked to see if all the cache files was properly deleted, and they were! Do you have any other solutions?
I'm sorry for my bad English. >.<
Then please contact a game advisor
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
This is about the cache files. Just as I said, the files are not there. But when I open up Origin, the file automaticly popps up. How can I make that stop?
That is normal. The cache files are files that are created to make stuff faster. They sometimes corrupt/have false info and deleting them fixes that. Next time you start the game/Origin, they are recreated but don't have outdated info anymore.
Did you try contact a game advisor ?
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