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2 Replies
- rrms19796 months agoNew Novice
I am getting exactly the same problem. However my PC is telling me that the game wants access to my protected files on the computer and is seeing it as a threat. It is preventing the game from making changes. This is ever since I purchased the Inspired by Nature add on. So annoyed by it as I've spent a lot of money on the game for it to stop working and start affecting my computer. I am playing on a PC
- rrms19796 months agoNew Novice
Ok, so this worked for me:
Set exceptions in your antivirus
Your antivirus blocking the game from starting can cause this issue as well. Look for any recent actions involving Sims 4 or the EA App, and set exceptions/exclusions as necessary. The exceptions should be for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the Bin folder they're in; set one for EADesktop.exe as well while you're there.
This article has instructions for Windows Defender and a couple of common third-party programs:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html
If your antivirus isn't covered, consult the publisher's online documentation for instructions. A search for "[antivirus name] set exception" will probably find a user manual.