6 years ago
i refunded the sims 4 on steam now i cant play it on orgin
i have had the game on orgin 4 years now and decided i wanted it on steam .
i bought the game on steam then refunded it but since the acount now ins boud to steam i cant play it on orgin every time i try to download it it takes me to steam and asks me to buy it
i have 1000 hours plus and have a lot of packs i dont want to lose
@tjonkan77 Try clearing Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, please contact EA customer support for help. I think you can ask a support rep to remove the Steam version of Sims 4 from your Origin account, at which point you should be able to play normally again.