Forum Discussion

TravisTragedy_2's avatar
1 year ago

In-game speed not working

The ability to adjust the speed to fast and such, no longer functions after the newest update. I push the buttons on the keyboard, and it makes the audible sound confirming I pushed to increase or decrease in-game speeds but does nothing. I manually click the buttons on the UI, and it increases the speed for a split second and then reverts back to normal speed.

5 Replies

  • After my previous post, I ran the "repair" option in the EA app. The game now keeps crashing. I literally cannot play it.

  • @travistragedy2  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.  If so, test the in-game speed again.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • TravisTragedy_2's avatar
    TravisTragedy_2
    1 year ago

    So, to further everything, I've uninstalled and reinstalled the game. I also did a complete clean reinstall of Windows 11. The game continues to crash and is unplayable. Attached are my DxDiag files. The issue is only with The Sims 4.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @travistragedy2  Please set your main monitor to run at 144 Hz rather than 240, as a test.  (The setting should be in Windows Settings > System > Display, maybe under Advanced.)  240 Hz is technically an overclock, and while it should be fine, this is an easy setting to adjust.

    If that doesn't help, please do a clean uninstall of the Nvidia graphics driver, which is listed as the problem for two of the Sims 4 crashes in your dxdiag.  Here's how:

    https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html