[INFO] Sims 4 and Windows 10
Hi guys,
to keep the Windows 10 release a bit organized, I'm making a sticky.
I'll be putting solutions/problems on the first page and I'll be moving threads in here.
Please put all your iss...
Forum Discussion
jdripple escribió:
Since upgrading to Windows 10, Sims 4 won't even launch. I get:
"Unable to start:
The Sims 4 game is already running."
[ed35e0ea:29f00e76:18a1dd51]"
This is from a fresh boot, so it definitely is not running.
Hi @jdripple
Please, try the following steps:
- Find the "Electronic Arts" folder inside "Documents".
- Right click on it and choose "Properties".
- In the new window, select the "Sharing", and a few lines below, press the "Sharing..." button.
- It will open a new window. There's a drop-down list. Choose "Everyone" and then Add.
- Everyone will be added to the list below. Choose "Read/write" in the permission level for everyone.
- Save the changes.
- Open Origin, log in, and try to launch your game again.
Let me know if that works for you.
Hello,
I tried this solution and nothing.
I'm not even getting an error message when I try to open the game; it just runs a black screen for a few second, flickers a bit and then returns to my desktop. I've loaded the 64...dil, thing and the C++ thing, I've reinstalled Origin. Once I've repeated all of those installs and then rebooted it will open perfectly well, but that's a lot of time spent reinstalling things that shouldn't need to be reinstalled.
This has been going on since I downloaded the game five days ago. Please help!
Brenda
Did it run ok before ? Did you try repairing the game through Origin ?
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