Initialization error at startup

Hi folks,

Got a problem here I'm hoping at least one of you smart smart people can help me with.

I want to play Sims 4, but when I launch it from the EA app (PC) I get a popup that states

"Unable to start:

Initialization error at start up.

[135dec40:29f00e76:00000084:18a1dd51]"

To try and remedy this I have:

Run a repair to the game via the EA app - nothing

Uninstalled / reinstalled The Sims 4 - nothing

Cleared the cache - got it to launch but couldn't play, would crash again

Repaired again through the app - nothing

Uninstalled and Reinstalled both Sims and the EA app - nothing

Checked my drivers - they are fine, but still nothing

Clean reinstall of graphic drivers for just in case - nothing

Anyone able to think of something I missed because trying to get a fix is proving very difficult. I've invested a lot of time and funds into this game and I just wanna play.

Any advice would be amazing, thank you in advance 🙂