ok so I recently got the sims 4 game on disk, however after installing the game it is saying it is a trial.
I have a code but when installing it the code was never needed, so do I wait for the trial to end and then type in the code or do I need to do something else??
You do need to use the code, you can redeem it when the trail is over or through Origin (Origin > Redeem code).
Hi @olivia559
it's best to contact a game advisor for this
Game advisors can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor
How long did it take you to finish the trial because mine is taking forever.
I’m very confused. I bought the game a while ago. But it says demo. I put the disk in and try to put the code in but it keeps saying the code was redeemed. It’s still saying that the game is a demo even if I bought the disk.
@Lalb459 Please contact EA customer support to get this sorted out. If you choose the live chat option, you can upload photos (especially of your disc, case, and insert with the code printed on it) directly to the chat session.
this doesn't help me, sadly.
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