Forum Discussion

AnjTheManj's avatar
AnjTheManj
7 years ago
Solved

Installing Sims 4 with new account

I tried to sign in with my old account information to access the Sims 4, and origin didn't recognize my information/said it was expired. So I created a new account and tried to install my copy of the...
pc
  • burin077's avatar
    burin077
    7 years ago

    Hi;

    You will need to file a support ticket with Origin to have your old account investigated/unlocked. It's advised to reach out to Origin here to open a ticket.

    - B

burin077's avatar
burin077
Seasoned Ace
7 years ago

Hi;

You will need to file a support ticket with Origin to have your old account investigated/unlocked. It's advised to reach out to Origin here to open a ticket.

- B

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,439 PostsLatest Activity: 3 days ago