@hellobye277 The dxdiag crashed while running, and because of this, some critical information is missing. So there's a bit of guesswork from the errors and the fact that the dxdiag didn't run properly. Start by running a couple of basic checks of your Windows system files.
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Restart your computer, and install the newest driver for your graphics chip, which you can get directly from Intel:
https://downloadcenter.intel.com/download/29804/Intel-Graphics-Driver-for-Windows-15-40-?product=75105
Restart again, and see whether the problem is still present. If it is, please run a new dxdiag.
