Is my EA account broken?
First off, some information: I play on Steam (PC) I have no Mods or CC installed I play on the newest version I have had this issue for a long time now. I am unable to upload anything to the ga...
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EA_Solaire
Community Manager
Community ManagerHi there TheRustyRaccoon
This sounds like we'll need the live support team to review your account details and make sure everything is set up correctly- this isn't something we can look into with you on the forums as we don't have access to your account information, but you can contact live support here for more assistance on this.
Hi there! Sorry for the late reply, I really appreciate your help! It’s been a little while now, and I’m still struggling to find a solution to my issue. I tried chatting with live support, but it just led me back to help articles that I’ve already gone through, and unfortunately, they didn’t really address my concerns. I would really love to chat with a real person who can assist me directly, but I’m not quite sure how to do that. I’ve tried to open a support ticket several times, but it seems like I keep getting redirected to unrelated posts instead (same as what the live support did).
Is there anything else I can do to reach someone who can take a look at my account and help with this issue? Thank you!
- EA_Solaire
Have you spoken directly with live support, or were you only being redirected to articles on the help site?
I had sent the live support a message over this menu a few weeks ago:
I didn't get an answer yet so I just tried it again, hoping to get a bit further this time! I will let you know if there are any updates to this case (:
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