Hi there! Sorry for the late reply, I really appreciate your help! It’s been a little while now, and I’m still struggling to find a solution to my issue. I tried chatting with live support, but it just led me back to help articles that I’ve already gone through, and unfortunately, they didn’t really address my concerns. I would really love to chat with a real person who can assist me directly, but I’m not quite sure how to do that. I’ve tried to open a support ticket several times, but it seems like I keep getting redirected to unrelated posts instead (same as what the live support did).
Is there anything else I can do to reach someone who can take a look at my account and help with this issue? Thank you!