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DefJune's avatar
DefJune
3 years ago

Issue with closing game and scratch file in save

Hello, I have had this issue for a while now. To close the game I select save and quit but the sims 4 window does not close and I can't have access to my computer (Either I turn off my computer or I...
pc
crinrict's avatar
crinrict
Hero+
3 years ago
@DefJune Could you start one and see if that closes properly to see if it's connected to your save or a general issue ?

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
DefJune's avatar
DefJune
3 years ago
@crinrict Ok I'll try doing that and I'll come back to you. Thanks for your help ! 🙂

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