Solved
Just downloaded after being away, only getting white screen
Title pretty much says it all. I've reloaded the Sims 4 after being away for a long time. New install on a new computer. All I can load is a white screen, and I never can get to the menu. I've resear...
gesund50 Newer HP gaming laptops with Intel processors often show a white screen at startup, and there are a few workarounds for this particular issue:
- HELP! The Sims 4 crashes during launch or in the main menu | EA Forums - 12048779
- Game won’t launch | EA Forums - 4992631
- Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
- Disable the Intel iGPU
- Put the laptop in night mode
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
