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latricenl's avatar
latricenl
Rising Novice
13 days ago

Lag, game freezes when enter the Gallary & trouble shooting crashes game

Hello, After the most recent game update I have been experiencing issues with extreme lag and now whenever I try to go to the gallary the game freezes. This has happened with and without mods. Sever...
  • puzzlezaddict's avatar
    10 days ago

    latricenl  The DiP_Staged part of the file in your error is what the EA App attaches to certain files as they're installing.  It should disappear once the install/repair/update is finished.  The fact that you're seeing this error means either the process didn't finish, leaving a temp file behind, or the antivirus intervened or at least took a snapshot during the process and flagged this particular file.

    What you can do is close the EA App, kill the EABackgroundService in the Task Manager, and delete the entire Bin folder, then run another repair.  Disable the AV entirely while doing so.  As long as you don't do anything else at the same time, your computer should be safe.

    For the original issue, please update your Nvidia graphics driver, which is from 2020.  Go here:

    https://www.nvidia.com/en-us/drivers/

    Choose GeForce, GTX 16-series (notebooks), 1650, Windows 11, and download the Game Ready Driver.  Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart afterwards and before trying to load a save.