Lag, game freezes when enter the Gallary & trouble shooting crashes game
- 10 days ago
latricenl The DiP_Staged part of the file in your error is what the EA App attaches to certain files as they're installing. It should disappear once the install/repair/update is finished. The fact that you're seeing this error means either the process didn't finish, leaving a temp file behind, or the antivirus intervened or at least took a snapshot during the process and flagged this particular file.
What you can do is close the EA App, kill the EABackgroundService in the Task Manager, and delete the entire Bin folder, then run another repair. Disable the AV entirely while doing so. As long as you don't do anything else at the same time, your computer should be safe.
For the original issue, please update your Nvidia graphics driver, which is from 2020. Go here:
https://www.nvidia.com/en-us/drivers/
Choose GeForce, GTX 16-series (notebooks), 1650, Windows 11, and download the Game Ready Driver. Run the installer as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method, and check the box to perform a clean install. Restart afterwards and before trying to load a save.