Forum Discussion
puzzlezaddict
2 hours agoHero+
BlackCatSims Does this happen with the laptop plugged in and charging, or only running on battery, or both? Please test if you haven't already.
Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
And if you have any game data on an external device of some kind, please let me know, and make sure it's plugged in and recognized when you run the dxdiag so I can see its details.