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asianielle24's avatar
asianielle24
Seasoned Newcomer
6 years ago

Last Exception problem without mods or cc in mods folder!

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.60.54.1220
What expansions, game packs, and stuff packs do you have installed? All of them.
Steps: How can we find the bug ourselves? I am not sure. maybe checking my LE or saved file.
What happens when the bug occurs? Functions normal with the exception or loading error code, items removed, and LE with no mods or cc installed.
What do you expect to see? i would like to see it fixed and back to normal.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.60.54.1220
What expansions, game packs, and stuff packs do you have installed? All of them .
Steps: How can we find the bug ourselves? maybe going through my saved file or looking at my LE. I am really unsure how to fix to this.
What happens when the bug occurs? The game acts normal and I can still play.
What do you expect to see? I expect not to see an LE, along with "game failed to load" and "items have been removed"
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

The game acts normal and I can still play, however, I keep getting an LE with no mods or cc installed in my game with the exception of mccc only being in my mods folder. The LE is is saying it is some sort of roommate mod that was corrupting my game but as I said, I took all roommate mods out of my game along with every other mod or cc I had installed and I continue to get this same issue with the LE. I tried everything from repairing my game, to doing the half and half method with my mods/cc, all the way to creating a new sims 4 folder and only adding my saved and tray files to the game. No matter what I do, I cannot get rid of this LE that keeps saying "roommate_service" with no mods/cc installed except for MCCC. If it is not the mods or cc then what is the issue? I'm so confused, I can still play but it's so annoying to keep getting an LE and also when I go to load my sims family that I play when first logged on, it won't take me to them, the screen loads for a while and then goes right to the worlds screen and gives me an error saying "the game failed to load" along with a long code and then when I go back to play them for the second time it lets me play them but then I get an "items removed" pop up along with the LE. This just started happening today after I added a few mods, has not happened before at all but my fellow discord family has tried to help but unfortunately, nothing worked so they suggested I come here to report the issue. I don't know why it is acting like this all of sudden and hopefully someone can help me with this issue or fix it for me. thx!

5 Replies

  • @asianielle24 It's hard to say. You may have a corrupt save. Do you get the same errors if you start a brand-new save?

    You can try deleting your cache files... Try deleting localthumbcache.package and try it again.

    The "Items have been removed" is normal if you used CC in a house or sim and load the game without the CC installed.

    If you played the game for a long while with mods/cc and then try playing it without those mods, a lot of weird things can happen. You should check for updates for your mods as well.

    Try a new world for a while and see if you have any problems. If not, then I'd say there's a problem with that save. You can try deleting the cache files as I said, but I'm not sure there's much else you can do.
  • @asianielle24 Could you attach the LE you're getting ? Either c/p the content or create a .rar file and upload.

    Could you also post an picture of the error code you're getting ?
  • Ive seen this too but only in one save. The sim lives in agave abode in oasis spring... I'll load the save and get the le. I'm convinced its tied to that lot as i don't get it anywhere else. 

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