Legacy Edition on EA app but never installed it

Question

Unable to start:Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin.[5de4ba8a3:29f00e76:00000000:00000000]Help! I have never installed sims 4 LE. and this morning was working just fine. my game keeps crashing and tells me to repair but when i try to it gives me an error and tells me to restart the EA app. I am using the EA app instead of the origin and i don't even know what is LE.LE=Legacy Edition for Sims 4

roberta591 · Answer

@lexlul910&nbsp;&nbsp; The LE edition is for computers that have a 32 bit operating system or very poor hardware that won't support the game.I'm not saying your computer won't run the game but the error indicates you may (and I do mean may) have a problem. Is your game a Steam version. Try reinstalling Origin and see if the game runs.

puzzlezaddict · Answer

@lexlul910&nbsp; Please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Please also let me know what antivirus you use.&nbsp; It's possible that the .exe for the 64-bit version (TS4_x64.exe) is being blocked or quarantined, which would make the EA App or Origin think your computer can't run it and needs to use the Legacy Edition instead.

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Legacy Edition on EA app but never installed it

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