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2012Perle's avatar
2012Perle
3 years ago
Solved

load simmer

I can´t see the topic to load my simmer, I can only make a new or gallery. Why can´t i load my old simmer? I have tried to install it again and it doesn't work.
pc
  • DeanXeL's avatar
    DeanXeL
    3 years ago
    @2012Perle Maybe EA_Solaire has another suggestion when they get back to you, but I only have one left.

    If you have OneDrive (windows) or icloud (Mac), check the drive location for a copy of your documents and see if you have a sims 4 folder stored on there.
2012Perle's avatar
2012Perle
3 years ago

Hi @EA_Solaire 

I don´t have the option to load a simmer/Household you can play continue on.  it happens after I update the sims.

 

Regards Freja

DeanXeL's avatar
DeanXeL
3 years ago
@2012Perle And when you go to

My documents > electronic arts

Do you have one or more folders in there?

In the 'The sims 4' folder there, check the folder that says 'saves', is there anything in there?
  • 2012Perle's avatar
    2012Perle
    3 years ago
    @DeanXeL
    No, the folder is empty
    Is there a way to get anything back?
    • DeanXeL's avatar
      DeanXeL
      3 years ago
      @2012Perle Maybe EA_Solaire has another suggestion when they get back to you, but I only have one left.

      If you have OneDrive (windows) or icloud (Mac), check the drive location for a copy of your documents and see if you have a sims 4 folder stored on there.
      • 2012Perle's avatar
        2012Perle
        3 years ago

        Thank you so Much for the help!

        it works now!

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