Forum Discussion
3 Replies
Isn't it showing in the 'My games' tab in Origin?
- Anonymous10 years ago
I also have the same problem, the game isn't in the my games part of Origin, the product codes can not be used anymore, the Sims 4 can ot longer be loaded, if you know how to help without re buying it, then please do
- crinrict10 years agoHero+
If the game is no longer shows up on your Origin client, please try the following things
- Restart Origin
- Log out and back in and use the email address instead of the username. Make sure to use the one you used to register the game in the first place
- Make sure it's not under Hidden Games
- Reinstall Origin
- Restart your router/modem,
- Get in touch with a game advisor.
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,438 PostsLatest Activity: 2 minutes ago
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