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juucebok
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2 months ago
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Merging Accounts Question

(I don’t need help just wanted to know anyone’s experience with this before I do the merge.) I’m going to merge my two EA accounts with the help of support, online it said you could lose your saves so I copied everything in the sims 3 & 4 folders and put them on my desktop but would I be able to put these files back into my folder after the merge or would my saves and everything be gone still? I wanted to see if anyone else experienced this before I did it and potentially lost everything despite having copies of everything, thanks!

  • Hey juucebok,

    The big risk with merging accounts is losing access to your saves and achievements that are stored in the cloud, but since Sims saves are stored locally in the Documents folder on your PC (and you've also made a backup), you should just be able to move them back to where they belong and pick up where you left off.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey juucebok,

    The big risk with merging accounts is losing access to your saves and achievements that are stored in the cloud, but since Sims saves are stored locally in the Documents folder on your PC (and you've also made a backup), you should just be able to move them back to where they belong and pick up where you left off.

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