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Kizuula's avatar
Kizuula
3 years ago
Solved

Missing exclusive content

Hello, I'm missing all of the exclusive contrent. I have every pack that came out and I bought them as preorder but I did not get the content I was promised. I'm talking about: - The Sims 4 Cottage ...
pc
  • EA_Cade's avatar
    EA_Cade
    3 years ago

    Hi @Kizuula,

    Thanks for that, please see my post here for more information on which retailers you can purchase from to ensure you get any bonus items being offered.

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
3 years ago
Hi @Kizuula,

Sorry to hear this. Did you purchase these packs from us directly via the EA app or Origin or were they from a third party?
  • Kizuula's avatar
    Kizuula
    3 years ago

    I used code in EA app/Origins. I'm collecting game boxes

    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      3 years ago
      Hi @Kizuula,

      Thanks for that info, where did you purchase those codes/boxes?
      • Kizuula's avatar
        Kizuula
        3 years ago

        In stores called "Empik" in Poland I have every receipt

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