MISSING GALLERY ITEMS
I changed from Origin to the EA app when prompted to. Since then all my gallery items have disappeared. This includes all items/households I made and also those I downloaded from others. Does anyo...
Forum Discussion
@puzzlezaddict Hi
First off thank you again for all the time and trouble you have taken to talk me through this. It's been very enlightening and although I now know I'll never get my files back - at least I've learned a lot so thank you for that.
I have no idea what happened.
I never knew the tray existed until you asked me to look in it so I've not accidentally deleted these files.
All I know is on 19th December which is the last time I played before swapping to the EA app all my personal library was there and in tact. Then when I swapped it was all gone. I guess we will never know the answer to that.
Just out of curiosity is there a way I could find out if they are on one drive? As I said I dont use it but I do use microsoft word and it asks me if I want to save things to one drive and has on occasion saved a document there which I didn't ask it to do so obviously it's running somewhere.
I don't wish to take up more time than you are willing to give you've already been more than generous with that but I'm still hoping somewhere - these files still exist.
Thank you for everything anyway.
First off thank you again for all the time and trouble you have taken to talk me through this. It's been very enlightening and although I now know I'll never get my files back - at least I've learned a lot so thank you for that.
I have no idea what happened.
I never knew the tray existed until you asked me to look in it so I've not accidentally deleted these files.
All I know is on 19th December which is the last time I played before swapping to the EA app all my personal library was there and in tact. Then when I swapped it was all gone. I guess we will never know the answer to that.
Just out of curiosity is there a way I could find out if they are on one drive? As I said I dont use it but I do use microsoft word and it asks me if I want to save things to one drive and has on occasion saved a document there which I didn't ask it to do so obviously it's running somewhere.
I don't wish to take up more time than you are willing to give you've already been more than generous with that but I'm still hoping somewhere - these files still exist.
Thank you for everything anyway.
@Foxley828 There are a few different ways to access OneDrive, but the easiest one to try that wouldn't involve possibly messing with your OS settings is to sign into onedrive.com with your Microsoft account name. You should be able to access all your uploaded files from there. I wouldn't count on any files showing up in cloud storage though.
If you have more questions, please feel free to keep asking. I like answering posts here, and I'll get back to you when I can.
- @puzzlezaddict Thank you - you've been very helpful and I've learned a lot. Especially to back up my folders! As I never use one drive and I don't want to really I'll leave that for now and just accept I've lost my gallery. I'm busy building another one and hope this one doesn't go for a walk!
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