Forum Discussion

kreepsymusic's avatar
3 years ago
Solved

Missing _Installer folder

I've been trying to repair Sims 4 since yesterday when I purchased Growing Together.
I've followed the steps provided in VC++ and .dll errors with Origin

Searched The Sims 4 files folder and to my surprise the is no _Installer folder.

I don't know how to solve this.

Any help would be greatly appreciated.

Thanks

16 Replies

  • kreepsymusic's avatar
    kreepsymusic
    3 years ago

    @puzzlezaddict  corrupt files were found but could not be repaired. Here's the info. Thanks for your help and time.

    2023-03-24 16:21:37, Info CSI 000001d6 [SR] Verify complete
    2023-03-24 16:21:37, Info CSI 000001d7 [SR] Verifying 100 components
    2023-03-24 16:21:37, Info CSI 000001d8 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:38, Info CSI 000001d9 CSIPERF - FilePI Queue 103ms
    2023-03-24 16:21:38, Info CSI 000001da [SR] Verify complete
    2023-03-24 16:21:38, Info CSI 000001db [SR] Verifying 100 components
    2023-03-24 16:21:38, Info CSI 000001dc [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:38, Info CSI 000001dd [SR] Verify complete
    2023-03-24 16:21:38, Info CSI 000001de [SR] Verifying 100 components
    2023-03-24 16:21:38, Info CSI 000001df [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:39, Info CSI 000001e0 Warning: Overlap: Directory \??\C:\Program Files (x86)\ is owned twice or has its security set twice
    Original owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    New owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    2023-03-24 16:21:39, Info CSI 000001e1 Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\ is owned twice or has its security set twice
    Original owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    New owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    2023-03-24 16:21:39, Info CSI 000001e2 Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ is owned twice or has its security set twice
    Original owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    New owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    2023-03-24 16:21:39, Info CSI 000001e3 Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ is owned twice or has its security set twice
    Original owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    New owner: Microsoft-Windows-shell32, version 10.0.19041.2788, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
    2023-03-24 16:21:39, Info CSI 000001e4 [SR] Verify complete
    2023-03-24 16:21:39, Info CSI 000001e5 [SR] Verifying 100 components
    2023-03-24 16:21:39, Info CSI 000001e6 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:40, Info CSI 000001e7 [SR] Verify complete
    2023-03-24 16:21:40, Info CSI 000001e8 [SR] Verifying 100 components
    2023-03-24 16:21:40, Info CSI 000001e9 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:41, Info CSI 000001ea [SR] Verify complete
    2023-03-24 16:21:41, Info CSI 000001eb [SR] Verifying 100 components
    2023-03-24 16:21:41, Info CSI 000001ec [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:41, Info CSI 000001ed [SR] Verify complete
    2023-03-24 16:21:42, Info CSI 000001ee [SR] Verifying 100 components
    2023-03-24 16:21:42, Info CSI 000001ef [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:44, Info CSI 000001f0 CSIPERF - FilePI Queue 2102ms
    2023-03-24 16:21:44, Info CSI 000001f1 [SR] Verify complete
    2023-03-24 16:21:44, Info CSI 000001f2 [SR] Verifying 100 components
    2023-03-24 16:21:44, Info CSI 000001f3 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:45, Info CSI 000001f4 [SR] Verify complete
    2023-03-24 16:21:45, Info CSI 000001f5 [SR] Verifying 100 components
    2023-03-24 16:21:45, Info CSI 000001f6 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:46, Info CSI 000001f7 [SR] Verify complete
    2023-03-24 16:21:46, Info CSI 000001f8 [SR] Verifying 100 components
    2023-03-24 16:21:46, Info CSI 000001f9 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:47, Info CSI 000001fa [SR] Verify complete
    2023-03-24 16:21:47, Info CSI 000001fb [SR] Verifying 100 components
    2023-03-24 16:21:47, Info CSI 000001fc [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:49, Info CSI 000001fd [SR] Verify complete
    2023-03-24 16:21:49, Info CSI 000001fe [SR] Verifying 100 components
    2023-03-24 16:21:49, Info CSI 000001ff [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:51, Info CSI 00000200 [SR] Verify complete
    2023-03-24 16:21:51, Info CSI 00000201 [SR] Verifying 100 components
    2023-03-24 16:21:51, Info CSI 00000202 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:52, Info CSI 00000203 [SR] Verify complete
    2023-03-24 16:21:52, Info CSI 00000204 [SR] Verifying 100 components
    2023-03-24 16:21:52, Info CSI 00000205 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:52, Info CSI 00000206 [SR] Verify complete
    2023-03-24 16:21:52, Info CSI 00000207 [SR] Verifying 100 components
    2023-03-24 16:21:52, Info CSI 00000208 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:54, Info CSI 00000209 [SR] Verify complete
    2023-03-24 16:21:54, Info CSI 0000020a [SR] Verifying 100 components
    2023-03-24 16:21:54, Info CSI 0000020b [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:55, Info CSI 0000020c [SR] Verify complete
    2023-03-24 16:21:56, Info CSI 0000020d [SR] Verifying 100 components
    2023-03-24 16:21:56, Info CSI 0000020e [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:57, Info CSI 0000020f [SR] Verify complete
    2023-03-24 16:21:57, Info CSI 00000210 [SR] Verifying 100 components
    2023-03-24 16:21:57, Info CSI 00000211 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:21:59, Info CSI 00000212 [SR] Verify complete
    2023-03-24 16:21:59, Info CSI 00000213 [SR] Verifying 100 components
    2023-03-24 16:21:59, Info CSI 00000214 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:22:01, Info CSI 00000215 [SR] Verify complete
    2023-03-24 16:22:01, Info CSI 00000216 [SR] Verifying 100 components
    2023-03-24 16:22:01, Info CSI 00000217 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:22:03, Info CSI 00000218 [SR] Verify complete
    2023-03-24 16:22:03, Info CSI 00000219 [SR] Verifying 100 components
    2023-03-24 16:22:03, Info CSI 0000021a [SR] Beginning Verify and Repair transaction
    2023-03-24 16:22:04, Info CSI 0000021b [SR] Verify complete
    2023-03-24 16:22:04, Info CSI 0000021c [SR] Verifying 96 components
    2023-03-24 16:22:04, Info CSI 0000021d [SR] Beginning Verify and Repair transaction
    2023-03-24 16:22:06, Info CSI 0000021e [SR] Verify complete
    2023-03-24 16:22:06, Info CSI 0000021f [SR] Repairing 2 components
    2023-03-24 16:22:06, Info CSI 00000220 [SR] Beginning Verify and Repair transaction
    2023-03-24 16:22:06, Info CSI 00000221 [SR] Cannot repair member file [l:12]'riched20.dll' of Microsoft-Windows-RICHED32, version 10.0.19041.1, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file cannot be checked
    2023-03-24 16:22:06, Info CSI 00000222 [SR] Cannot repair member file [l:12]'riched20.dll' of Microsoft-Windows-RICHED32, version 10.0.19041.1, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file cannot be checked
    2023-03-24 16:22:06, Info CSI 00000223 [SR] This component was referenced by [l:132]'Microsoft-Windows-Client-Desktop-Required-WOW64-Package0015~31bf3856ad364e35~amd64~~10.0.19041.2788.20fa7bc42b98da2d6cc4f49e1f942dfb'
    2023-03-24 16:22:06, Info CSI 00000224 [SR] Repairing file \??\C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\\OneDrive.lnk from store
    2023-03-24 16:22:06, Info CSI 00000225 [SR] Repair complete
    2023-03-24 16:22:06, Info CSI 00000226 [SR] Committing transaction
    2023-03-24 16:22:06, Info CSI 00000227 Creating NT transaction (seq 1)
    2023-03-24 16:22:06, Info CSI 00000228 Created NT transaction (seq 1) result 0x00000000, handle @0x8a0
    2023-03-24 16:22:06, Info CSI 00000229 Transaction UoW: {9ad3ec31-c9f8-11ed-a2f5-089798e067fc} for BeginTransaction
    2023-03-24 16:22:06, Info CSI 0000022a@2023/3/24:20:22:06.890 Beginning NT transaction commit...
    2023-03-24 16:22:06, Info CSI 0000022b Transaction UoW: {9ad3ec31-c9f8-11ed-a2f5-089798e067fc} for CommitTransaction
    2023-03-24 16:22:06, Info CSI 0000022c@2023/3/24:20:22:06.932 CSI perf trace:
    CSIPERF:TXCOMMIT;49164
    2023-03-24 16:22:06, Info CSI 0000022d [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
    2023-03-24 16:24:10, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
    2023-03-24 16:24:10, Info CBS TiWorker signaled for shutdown, going to exit.
    2023-03-24 16:24:10, Info CBS Deleting the contents of directory: \\?\C:\Windows\CbsTemp
    2023-03-24 16:24:10, Info CBS Deletion of: \\?\C:\Windows\CbsTemp successful
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
    2023-03-24 16:24:10, Info CBS Execution Engine Finalize
    2023-03-24 16:24:10, Info CBS Execution Engine Finalize
    2023-03-24 16:24:10, Info CBS Lock: Lock removed: TiWorkerClassFactory, level: 30, total lock:3
    2023-03-24 16:24:10, Info CBS Lock: Lock removed: CCbsWorker, level: 5, total lock:2
    2023-03-24 16:24:10, Info CBS Ending the TiWorker main loop.
    2023-03-24 16:24:10, Info CBS Starting TiWorker finalization.
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
    2023-03-24 16:24:10, Info CBS CBS Engine already deactivated
    2023-03-24 16:24:10, Info CBS CBS Engine already deactivated
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: PackageTrackerFinalize
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: CoreResourcesUnload
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: SessionManagerFinalize
    2023-03-24 16:24:10, Info CBS Lock: Lock removed: CSIInventoryCriticalSection, level: 64, total lock:10
    2023-03-24 16:24:10, Info CBS Lock: Lock removed: CCbsSessionManager, level: 11, total lock:9
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: CapabilityManagerFinalize
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: WcpUnload
    2023-03-24 16:24:10, Info CSI 0000022e Direct SIL provider: Number of files opened: 202907.
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: DrupUnload
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: CfgMgr32Unload
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: DpxUnload
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: SrUnload
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: CbsEsdUnload
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: CbsEventUnregister
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: AppContainerUnload
    2023-03-24 16:24:10, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
    2023-03-24 16:24:10, Info CBS Ending TiWorker finalization.
    2023-03-24 16:24:10, Info CBS Ending the TrustedInstaller main loop.
    2023-03-24 16:24:10, Info CBS Starting TrustedInstaller finalization.
    2023-03-24 16:24:10, Info CBS Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6
    2023-03-24 16:24:10, Info CBS Ending TrustedInstaller finalization.