11 years ago
Missing Sims 4 Interface, Missing Sims/Households and Can't Play Households
Suddenly my interface has gone grey, parts of it are showing but when you load a household, the sim isn't there, you can't do anything. When you come back into the Neighborhood it says the household ...
- 11 years ago
http://sims4.crinrict.com/en/2014/09/delete-cache-files/
If that doesn't help, try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
First don't put anything back but start a new game to see if you also have the issue there. If not, put back your save game only, then try again.