Forum Discussion

3 years ago

Solved

Monitor Crashing When I Play Sim4

I just bought a new PC which was a huge upgrade from my previous one... My hard drive is not overheating, and I have the monitor plugged into my Graphics card. I have been playing on this PC for a f...

DxDiag.txt72 KB

puzzlezaddict
3 years ago
@wowkotah Your dxdiag shows that the driver for your graphics card is crashing. So please do a clean uninstall and reinstall of the driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

You can get the last driver available for your GPU here:

https://www.amd.com/en/support/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-370

puzzlezaddict

Hero+

3 years ago

@wowkotah Your dxdiag shows that the driver for your graphics card is crashing. So please do a clean uninstall and reinstall of the driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

You can get the last driver available for your GPU here:

https://www.amd.com/en/support/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-370