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HH546's avatar
HH546
7 years ago

My Action Menu for Sims 4 Computers Won't Open

So, for some reason when I click the computers in The Sims 4, the choices for actions on the computer don't appear. It says they're usable, but trying to click them yields no results. There's no 'Pla...
pc
crinrict's avatar
crinrict
Hero+
7 years ago

 Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

HH546's avatar
HH546
7 years ago

That didn't work either. Are there any other options?

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    Is the computer menu the only one where you have issues or are you missing other interactions ?

    Did you also repair the game ?
    • HH546's avatar
      HH546
      7 years ago

      It's just the computer, yes, I did repair the game.

      • crinrict's avatar
        crinrict
        Hero+
        7 years ago
        And I assume it doesn't matter which computer you use ?

        Could you try a new windows user ? Just create a new user then start the game form there. You will not see any of your files cause you're on a different user. Start a new save yet again and check if that helps.

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